Some FEEDBACK from our clients:
"We began working with Lanie in 2005 when our first Chihuly at Fairchild exhibition opened, and we were extremely pleased with TouchPoll South Florida and their surveys. Lanie is delightful to work with, and we still continue to work with her for our current exhibition and festivals."
- Fairchild Tropical Botanic Garden
“Lanie Shapiro of Touch Poll South Florida was delightful and professional to work with as we implemented 3rd party electronic surveys at our festival, ArtFest Fort Myers. We needed to find out more about who our audience is and better target our advertising. We also needed to get a better understanding of how our various areas within the festival were rated. We now have great information for our sponsors, advertising plans and programming as we plan for next year.” - Sharon McAllister Festival Director, ArtFest Fort Myers
“I just skimmed over the results of the survey you conducted at Filmfest DC and I am so impressed with the quality and the amount of information you gathered! It is quite a bit to digest at a glance but I immediately found it very informative. I can plainly see how the results will be so useful and beneficial to us in our marketing, PR and general plans ahead. Also, the collection of the email addresses was a great added bonus! TouchPoll did an excellent job creating and conducting our audience survey at this year's Washington, DC International Film Festival. The survey itself was a fun experience for our audience while they waited in line to buy tickets or sat in the theatre before show time. I thought I knew our audience like the back of my hand, but I was pleasantly surprised to find that there is much more to learn! Thank you TouchPoll!" Shirin Ghareeb, Assistant Director, Washington, DC International Film Festival
“The Touch Poll Survey has really helped us identify various aspects of the Jazz in the Gardens event that are very successful as well as areas that can be improved. The survey is also beneficial in helping us understand who our target demographic really is and how we plan our media, marketing and promotional efforts for future events. Lanie provides lots of personal support from project origination through project completion and more. The service is certainly an asset!” Ula Zucker, Events and Media Coordinator, City of Miami Gardens"TouchPoll has conducted our evaluation process for our conference for the last two years. We previously only had paper evaluations and the time and labor it took to consolidate them into a useful report was excessive. They work with us to customize the survey so that we could gather all of the information we need and consolidate it into a report that helps us tremendously in our planning. TouchPoll’s staff is very professional and gracious and as a result, our attendees are pleased to participate in the survey. In the phases of planning, execution and reporting they are prompt and dependable. I do not hesitate in recommending them to any organization that wants accurate and useful feedback from its constituents." - Lynn Daines, Governor's Hurricane Conference
“TouchPoll has worked as a real partner for us at the Miami International Film Festival. We have not only been able to confirm the demographics of Festival supporters, but we have gained invaluable information about how to reach them.” - Carol Ann Lafferty, Former Managing Director, Miami International Film Festival
“Touch Poll South Florida has helped us find out who our audience is and better target our advertising for our large-scale community events. The service is easy to implement in any event and is appreciated by our attendees, as it demonstrates that we value their input.” - Pam Solomon, Public Information Officer, City of North Miami
"We procured TouchPoll's electronic survey services at our event, Jazz On The Green in 2006. We receive a county grant for out-of-area advertising and had wished to collect data to support the growing reach of our event and to validate the percentage of our audience which was from out of the area. The survey that TouchPoll South Florida put together for us was absolutely perfect. They went above and beyond in everything that they did for us. TouchPoll South Florida is a wonderful vendor to work with and seamlessly played a roll at our event. I would highly recommend them and their services to any event or festival." - Renee Bledsoe, Vice Chairman, Jazz On The Green
"The City of Coconut Creek has worked with TouchPoll South Florida for several of our special events this past year and we have been very pleased. Lanie and Robert Shapiro take the time to find what the goals are for each event and help create questions that will help achieve these goals. Each step of the survey process is handled professionally and effectively. From the creation of the questions, to the graphics for the survey, through the actual survey taking and finally the printed results, the experience was pleasant, simple and informative. The graphs make the results easy to read and understand and the participant’s comments are very helpful. I would not hesitate to recommend TouchPoll South Florida to other cities, events or businesses. From start to finish, TouchPoll South Florida works diligently to satisfy the client’s interest and goals." - Toni Shreffler, Special Events Coordinator, City of Coconut Creek
"TouchPoll South Florida was a wonderful company to work with. In the middle of a large scale event, you need to work with people that can adjust to change quickly, think quickly and do so with a smile on their face. Lanie understood the aspects of events that make communication difficult. She easily overcame this issue by being persistent and courteous at the same time. TouchPoll South Florida services proved to be a big asset to our event. We were able to use the precise information given to us by Touch Poll for securing extra funds through our grant applications." - Sarah Martin, Special Events/Projects Manager, Downtown Delray Beach Marketing Cooperative